We just returned from a 3 night stay. We had absolutely no complaints at all. Super friendly staff , room was perfect one king size bed with two singles in the loft. The beds were really comfy with nice sheets and a very warm comfy duvet .We were pleasantly surprised to find out we also had a fully equipped kitchenette. Our whole Whistler experience as well as our stay at Blackcomb Lodge was excellent. Didn’t want to leave and can’t wait to return
I was extending on my wife’s work trip and decided to stay in Whistler an extra night. We had to move hotels so we decided on the Blackcomb Lodge for it’s great location and price. As we were switching hotels we asked for an earlier check in and were not obliged and told if our room became available, they would call me before 4:00PM the regular check in time. Much to my chagrin, I received no call but showed up a 4 PM only to be told that our room was not ready, so I believe the staff scrambled to get it done. I found this situation very odd, as the check out time is 10:00 AM !!!!! that would have given them 6 hours to clean a studio one room. They also needed to put twice my rooms value on my credit card as a hold which stayed on my statement as charge for 1 week. The staff then told us to call if there any noise issues after 10 PM – already we were suspicious of the foreshadowing of that comment.
The room itself was fine, we had a nice little balcony and all amenities were terrific. The noise from 2:00 AM and on from the bars letting out was unbelievable, and went on for a couple of hours. As a bar goer myself, I wasn’t so concerned in people’s libations, even though I was in bed early that night, but what I didn’t like was the kids and elephants stomping and running up and down the halls screaming at 6 AM until about 8 AM. After 8 AM, the delivery trucks started showing up with diesel motors and back up alarms. I should note that my room did face the village side and I am sure other rooms don’t have as many issues. We begged for an 11 AM check out and were reluctantly allowed…!
As someone who has stayed in many properties around Whistler for the last 15 years, I really think I will pay $10 or $20 more and stay somewhere else next time.
Sorry to be so negative-please note, the room was fine, clean, great location and had a great price.
Featuring an indoor pool and on-site dining, this Whistler hotel includes a hot tub and a sauna. Free Wi-Fi and a refrigerator are provided in all guest rooms. Select suites feature full kitchen facilities.
Whistler Village is just 600 m away.
Pets not allowed