I was very disappointed at my stay at the Executive Inn at Whistler. It should be a premier resort — we were certainly paying those prices — and the location cannot be beat if you are hitting the slopes.
My first contact with them (I made the reservation through whistler.com) was them overcharging me by an enormous amount of money when the final charges were made. The agent who made the reservation for us straightened it out — but — nothing from the hotel at all, not an email ever, not something when we checked in — nothing.
When we got there we found out there are actually two hotels and we went to the wrong one, so we drove around to the ‘right’ one. When we got *there* the person who was a the front desk wasn’t so excited to see us. Eventually, I realized I didn’t have all that I needed and went back to the front desk to get information about the storage locker and the ski passes.
The room was barely cleaned while we were there, and looked like it had hardly been cleaned before we got there. One day we were there in the room and the maid came to clean — and we asked if she could come back in an hour (when we were going to dinner) — she said she couldn’t they were all trying to leave. She went upstairs for a few minutes, and didn’t even look at the downstairs. Oh, and 3 towels each day. We were four in the room, a room for 6.
During the visit when I needed something, the people at the front desk who shared the lobby with Exec. Inn were incredibly helpful, many times there wasn’t anyone at our front desk.
Executive Inn at Whistler Village -a small and intimate European style boutique hotel. This hotel has the best location; in the heart of Whistler Village just steps from the slopes- the hottest nightspots and luxury shopping. Ski in and ski out access to both Whistler and Blackcomb mountains- this Executive boutique hotel is located just a minute from the ski lifts.